Q: what can i buy on BravoVapes.com?
R: On our website you can buy ready to vape eliquids (with or whitout nicotine), pure flavours, aroma, mix&vape products and everything else you need for your vaping experience. All our products are manufactured by us and are all 100% Made in Italy.
Q: How can i order? R: you can either directly surf the website and place an order online of the products that you like, or you can write an email to us (info@bravovapes.com) and we’ll help you with your order.
Q: How do i order online? R: It’s really easy. Just follow the steps on the website and from your cart you will be able to place the order and pay online using a credit card or paypal. You can also decide to pay by bank transfer once the order has been placed.
Q: I cannot find a product online, what can i do? R: write us an email to info@bavovapes.com and we’ll try to help you.
Q: I’m a reseller and i would like to buy bigger quantities for my shop.What can i do? R: please send us an email and we will offer the best solution for your shops: info@bravovapes.com
Q: Do i need to register on the website to place an order? R: No, you can order without registration.
Q: Can i modify an order? R: yes, if it’s not been shipped yet, please write us an email with all the changes you wanna apply to your order and we’ll try to help you: info@bravovapes.com
Q: Do i need to register on the website to place an order? R: No, you can order without registration.
Q: i received the order confirmation but inormation is wrong. What can i do? R: Just write us an email as soon as you figure out some information is wrong on your order confirmation.
Q: Can i track my order online? R: Yes, once you are logged in the website you can follow every step of your order until the delivery is completed.
Q: i do have a discount code, how can i use it? R: add the discount code before the check out in the specific field.
Q: Do discount codes have an expiry date? R: Yes, and you can finde it on the voucher or in the email of the discount code.
Q: What are the delivery times? R: Delivery time depends on your location, usually we ship in Europe with FedEx courier, and they delivery in 24/28 hours.If you want to have specific information about the delivery time, write us an email before placing the order online
Q: can i have my order delivered to an address different from the invoie? R: Yes, just fill the shipment address field while processing your order online.
Q: Can i return the goods? R: yes, please follow the procedure in the “terms and conditions” page.
Q: How can i pay for my order? R: We do accept all the major credit cards, paypla or you can pay your order with a bank transfer.
Q: Do the prices include VAT? R: Yes, if you are a private customer, all the prices includes VAT.
Q: i have a shop, how can i buy? R: Just login to the reserved area for resellers and you will find all the promotions and discount for resellers.
Q: I’m planning to open a shop, is there any promotion? R: Yes, in this case write us an email to info@bravovapes.com and we’ll get in contact with you
Q: is there any special condition for resellers? R: Absolutly yes, write us to info@bravovapes.com and we’ll upgrade your account to the resellers account and you will have access to all the promotions and discount fo shops, distributors and resellers.
Q: Can i come and but at your warehouse? R: no, we don’t have a outlet or store at our facility.